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centroCARE Bronze Stars
Boiler breakdown cover in London from £3.46 a week

Cover from only £15.00 Per Month. (That’s £3.46 a week)

Taking the shock out of boiler repairs...

centroCARE Bronze Stars is our entry level boiler only breakdown cover designed to take the shock out of an unexpected boiler breakdown. UnlikecentroCARE Gold Stars, this cover does not include an Annual Service and will not improve or maintain your boiler or central heating system. centroCARE Bronze Stars is, by definition, a boiler breakdown response cover and not a maintenance policy. This cover insures the swift recovery of a boiler breakdown. Eligibility maybe subject to a free inspection visit. Cover is available in Central and Greater London only, exclusions apply.

So what’s covered?

green tick Boiler and controls (80% same day repair)
green tick Inspection Service
green tick Landlords certificates (for landlords only, to be emailed or printed)
green tick Unlimited parts (95% same or next day parts delivery system)
green tick Unlimited visits (security, no unexpected boiler repair bills)
green tick Operational Mon to Fri 08:00 - 18:00 excluding bank holidays
green tick Committed to same day appointments (engineers will call en-route)
green tick 95% of our calls answered within 3 rings
green tick Free technical support service
green tick Gas Safe registered engineers (minimum 8 years specialist experience)
green tick Direct employees
green tick Unrivalled specialist expertise (using specialist tools most of the industry are unaware of)
green tick Free loyalty souvenirs and gifts
green tick 12 month contract term (1 months cancellation notice)
green tick No excess or spend limit

What's not covered?

Intermittent faults
Boiler replacement
Main heat exchanger
Annual service
Central heating system (radiators, heating pipework, radiator valves etc)
Expansion vessel
Hot water cylinder, storage tanks and immersion heaters
Heating and cold water header tanks
Gas supply pipework
Powerflush
Performance upgrades (E.G. magnaclean filter, scale reducers)
Sludge, scale blockages or restrictions
Failure of third party work
Out of hours 24/7 emergency response
Manned customer helpline 24/7

Plumbing

Power shower pumps
Standard tap repairs
Standard ball valves and toilet siphon repairs
Flexible hot and cold washing machine hoses and valves
Mains water supply pipe and stop cock
Leaking radiators and valves
Leaking overflow pipes
Leaking central heating pipework
Frozen condensate pipes
Hot and cold water pipes
Leaking supply pipe to toilet
Specialist non destructive leak detection services

Exclusions

Cosmetic damage (E.G. paint flaking on radiators)
Consumer negligence
System improvements (E.G. the replacement of an already functioning radiator)
Pre existing faults
Failure of external utility services (E.G. no gas on the meter or no water to property)

AVAILABILITY

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